Returns Policy

At Retro Style Hub, we believe in the quality and uniqueness of our vintage-inspired products, and we want you to be completely satisfied with your purchase. However, we understand that sometimes things don’t work out as planned. That’s why we have established a comprehensive returns policy to make your shopping experience as worry-free as possible.

Return Window:
You have 30 days from the date of receipt to initiate a return for any item that does not meet your expectations. Whether it’s a vintage hourglass that doesn’t fit your decor or a piece of jewelry that doesn’t quite match your style, we’re here to help.

Condition of Items:
To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. This includes all accessories, tags, and protective coverings. If the product shows signs of wear or has been damaged, we reserve the right to refuse a return.

How to Return an Item:
To initiate a return, please contact our customer service team at [email protected]. Include your order number, the item you wish to return, and the reason for the return. Our team will provide you with detailed instructions on how to send your item back to us.

Return Shipping:
Customers are responsible for the shipping costs associated with returns unless the item received was defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely. Once we receive your returned item and confirm its condition, we will process your refund.

Refund Process:
Refunds will be issued in the original payment method used at checkout, and you will be notified via email once your return has been processed. Please allow 5-10 business days for the refund to appear on your statement, depending on your bank’s processing times.

Exchanges:
Currently, we do not offer direct exchanges. If you would like a different item, please return your original purchase and place a new order.

We appreciate your understanding and cooperation. Thank you for choosing Retro Style Hub for your vintage treasures!